SHIPPING SERVICE: Royal Mail

PAYMENT PROCESSING TIME: All orders take 2 Business Days (48 Hours) to process.

UK SHIPPING: UK orders will ship within 2-10 Business days (Monday - Friday) after payment has been processed. *No shipping on weekends and holidays.

EUROPE SHIPPING: Europe orders will ship within 15-20 Business days (Monday - Friday) after payment has been processed. *No shipping on weekends and holidays.

USA SHIPPING: USA orders will ship within 15-20 Business days (Monday - Friday) after payment has been processed. *No shipping on weekends and holidays.

EXPRESS SHIPPING SERVICES:

INTERNATIONAL DELIVERIES: 2-5 business days after dispatch. (Monday - Friday) after payment has been processed. *No shipping on weekends and holidays.

RAW SEA - SOUTH EAST ASIAN HAIR

Our raw collection comes from South East Asia (SEA). This collection is available in two different hair textures. URBA and ALLIYAH come with a natural wave, while GIORGIO is silky straight. All of our raw hair is unprocessed and comes in its natural state, this hair can be lifted to 613 and be styled straight or curly. Raw hair requires more maintenance than virgin hair, this means you will need to treat it like your natural hair, washing and deep conditioning twice a month. Our luxury collection is known for being the best quality hair on the market. This hair can last you up to 5 years with the correct and recommended aftercare. 

VIRGIN HAIR - EXOTIC CURLS

VALENTINO is made from our exotic deep wave bundles. It has a loose and wavy curl made from the highest quality human hair. VALENTINO is perfect in every way, this hair will last you 3 or more years with the correct aftercare. She can be coloured, lightened, and comes from single donor hair meaning less work for you! Our exotic bundles are double drawn meaning the hair maintains its thickness from root to tip. VALENTINO has been made from virgin hair bundles, this means the hair has been processed to create this type of curl. All of our bundles have been checked to make sure the cuticles are aligned and run in the same direction. Curly hair requires more maintenance due to the factor of needing more moisture. Please make sure to keep these units hydrated by using deep conditioning treatments and sulfate-free argan oil products

RUSSIA/MONGOLIAN HAIR

Our blonde units are mainly sourced from the southern regions of Russia & Mongolia but this will vary depending on the range. Our blonde collection of units (WESTWOOD, SAINT, and ZARA) are well known for being high-quality, double-drawn, and premium Remy hair. This is a premium range meaning it is very smooth and very straight. This collection is double drawn meaning the hair maintains its thickness from root to tip and provides full-on thickness and volume. If you are looking to invest in luxury blonde hair this is your range. You should expect our blonde units to last around 12 months when using the correct and recommended aftercare

HOW DO I KNOW WHAT SIZE WIG CAP TO CHOOSE? 

Getting the right wig size is important and we hope you feel more confident with how to measure your wig size as it will make a difference in how comfortable you feel. If you're worried about your wig being too big and slipping or being so tight that you get a headache, you’re much less likely to wear it - and besides, we want to see you looking and feeling amazing.

Due to the wide variety of sizes available, measuring your wig can be a little overwhelming at first. Listed below are the general wig sizes and what they mean. Lace wigs that are larger than your head will look large because the hair on both sides cannot fit your scalp, it will look big. The wig will not cover your hairline if it is too small and will slide outwards easily if it is not the correct size. 

PETITE

Petite wigs are between 20 to 21 inches. All of our wigs are available in our petite sizing. There is an adjustment at the nape of the neck on all of our wig caps.

AVERAGE

Our average wigs range between 21.5 to 22.5 inches. Around 90% of our customers measure in at an average wig size.

LARGE

Large wigs are 22.5 to 24 inches.

 

3 EASY STEPS TO MEASURE FOR YOUR WIG:

WHAT YOU NEED:

• Soft tape measure

 

TOP TIPS:

If you are measuring on top of your natural hair, we would advise that you ensure it is as flat as possible to give you a more precise measurements

1. Organize your hair

When wearing a wig you need to prepare your hair. Tie your hair into a low ponytail, bun, or into several flat plaits. Place a wig cap on top of your hair, please make sure your hair matches the style of your wig. Now you can start measuring your head.

1. Main measurements and measurement methods

 

How to choose cap size?

After you have finished the measurements, you will know your head size, the next step is to choose the wig you want.

If you have any questions or want further advice in finding your perfect fit, please get in touch with our friendly team and we’ll be happy to help you. If you’re new to wigs, why not check out our beginner’s guide to wearing a wig?

All of our wigs will arrive 100% customized.